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All Orders Under $100 Will Have an $18 COVID-19 Surcharge.    Why are we charging this ridiculous fee?

COVID-19 Resources

Solutions for a Challenging Time

Bikes are essential - for transportation, for stress relief, and for staying active and healthy. We have the gear that you need to ride responsibly, including helmets and visibility equipment, and we have ship to home and curbside pick up options to help you shop safely. Shop online and contact us with any questions about our products or our policies.

Online Shopping Delivery Options

Curbside Pickup

Curbside Pickup

We’ll arrange a time to provide contactless pickup of your order.

Ship To Home

Ship To Home

Many bikes and accessories can be delivered directly to your home.

Frequently Asked Questions

General Store Information

Q: What are your current business hours?

A: We've modified our business hours temporarily for the well being of our team. Please check the hours at your preferred location before visiting or order your gear online at any time of the day.

Q: Do you currently offer repair services?

A: Yes. We know that bike repairs and maintenance are still valuable services. Contact us to make your service appointment today.

Q: Can I return a bike or cycling gear if it's not right for me?

A: Yes. We've extended our standard return period so that you can shop with confidence. Your satisfaction is our priority.

Placing an Online Order

Q: Why are you charging this ridiculous COVID-19 Fee if I spend less than $100?

A: We do NOT want to charge this fee and it will only be temporary until we can get caught up with our current workload. Our current workload is more than we can handle and so we hope to temporarily decrease the small online orders with this fee, to allow us to finally get caught up and do a better job of handling our In-Store customers! Need a smaller item? Please come in and visit us.

Over the last 3 months since the pandemic began we have fallen further and further behind due to overwhelming demand for bicycles because people just like you who have been stuck inside and want to get outside and ride! We have hired more people and are still trying to hire more to handle the load! 

We are VERY sorry for this action we have taken. We have never experienced this kind of influx in business. We are grateful to be working and serving the community and hope you can find it in your heart to be understanding.



Q: How do I find the right bike?

A: We're here to help. You can shop bikes online, and contact us with any questions on sizing, bike models, availability, or anything else on your mind. We can make buying a new bike fun and easy, even over the phone!

Q: How do I pick the right accessories for the bike I’m ordering?

A: While shopping for a bike online, you can also explore our selection of apparel and accessories. Give us a call if you have any questions. Common accessories with a new bike include a water bottle and cage, kickstand, helmet, lights, bags, and phone holders.

Q: Will my bike come assembled?

A: Yes. Every bike purchased from our business is professionally assembled by a trained bicycle mechanic and undergoes a comprehensive safety check before delivery.

Q: When will my bicycle be ready for pick up?

A: Most bike can be professionally assembled and ready for pick up in a day or two if the product is in stock locally. If your new bike needs to first be delivered to us from a supplier, it could require an additional 2-5 days. A member of our team will discuss your options with you after you place your order, or we are available for a personal consultation before you purchase if timeliness is a top priority for you. Once you've purchased a bike online, we'll contact you as soon as it is ready for pickup.

Q: How do I know what size product to purchase?

A: Whenever possible, products on our website have sizing information available. We are actively adding more self-serve tools to our website to help you further - especially for bicycles. We encourage you to contact so we can offer you personalized assistance finding the right size.

Q: What happens if I order the wrong size?

A: Most products we sell come with a 30 day satisfaction guarantee. Please order with confidence and we will do our best to resolve any sizing issues you may encounter. 

Q: Are pricing and availability accurate on your website?

A: Our website is connected directly to our store inventory, along with inventory from our most trusted suppliers. With rare exceptions, if you see that an item is in stock on our website, then it is available to order. However, due to increased demand, many bikes are selling quickly and may be unavailable when an order is processed. We will contact you after you make your purchase if we encounter any issues.

Receiving My Online Order

Q: Do you offer home delivery?

A: Yes. We are able to ship most non-bicycle products. Nearly all parts and accessories are available for delivery via a package carrier such as UPS, USPS, or FedEx.

Q: Do you offer curbside pickup?

Yes. We are offering curbside pickup for all products. We will contact you when your order is ready. 

Employee Safety Information

Q: How are you keeping your employees safe?

A: The safety of our employees as well as our customers is our top priority. We’ve undertaken the following safety protocols in accordance with CDC recommendations to keep our team and visitors safe. The protocols include:

  • Vigilant and frequent cleaning and disinfecting standards beyond CDC recommendations
  • Utilizing provided face masks and gloves
  • Frequent hand washing
  • Extended social distancing
  • Thoroughly disinfecting every product and package before curbside pickup or local home delivery
  • Team members who are symptomatic or have had probably exposure to someone who is sick are asked to stay home